Sales Policy

  1. Quality Commitment: We are committed to providing authentic women’s jewelry, crafted from high-quality materials and meeting international quality standards. Each product undergoes rigorous quality checks to ensure perfection and durability.

  2. Warranty Policy: All jewelry products come with a 1-year warranty from the date of purchase. The warranty covers technical defects related to the product, but does not cover damages caused by impact or improper use.

  3. Return and Exchange Policy: Customers can request to exchange or return products within 7 days of receiving the item if it is defective or not as described. The product must be in its original condition, unused, and with all accessories and packaging intact. Return shipping costs will be borne by the customer unless the error is on our part.

  4. Shipping Policy: We offer nationwide shipping with reasonable costs. Delivery time is estimated to be 3-7 business days from the confirmation of the order. In case of delayed delivery, we will notify you promptly and assist in resolving any issues.

  5. Payment Policy: We accept various payment methods including bank transfer, cash on delivery (COD), and other online payment options. Customers are responsible for making full and accurate payments according to the confirmed order details.

  6. Privacy Policy: We are committed to protecting the privacy of our customers’ personal information and will only use it to complete orders and provide customer service. Personal information will not be shared with third parties without customer consent.

We are always ready to assist and value your feedback to improve our service and product quality. Thank you for choosing us for your jewelry needs.